![]() So pick say a 30 random character password so that it’s essentially impossible even trying to guess many passwords a second (though a web host with some form of attack mitigation would limit the number of attempts after a bit).įinally, assuming you only have your Sparkle site and nothing else, I also suggest using an FTP app such as cyberduck/filezilla/transmit and removing all files on the server that are visible on your domain – so say where the home page index.html is, all the files and folders next to it. If your web host has weak attack mitigation, someone might still try and succeed in brute-force guessing your FTP password, meaning they try all possible password combinations until they eventually guess it. This is regardless of whether you are using Sparkle’s built-in publishing or an external FTP app. If you combine that with weak wifi security, someone could sniff the FTP password and use it. How are you publishing your site? If you’re not publishing using an encrypted connection (so FTP with TLS or SFTP) I strong suggest you switch to an encrypted connection. Hey that’s concerning, but most likely not a Sparkle issue. It will take almost 4 days to 2 weeks for the process completion.”Īny suggestions or confirmation from the Sparkle community? My hosting service also suggested that if I updated my site more often, that it would help protect my site from hacking.įinally, my hosting service says - “After this Google will review your website manually and, Once they will make sure that it doesn’t host or distribute any type of Malware, they will remove the identification from search results and it will re-index. But I would guess that my Sparkle web site files on my computer are probably fine, since the hacking seemed to have happened after I had uploaded my site. I don’t know how to go “through them manually” to confirm that my account files are clean. Once confirmed everything is clean, please re-upload it to the server. I would suggest downloading your account files to your local machine and going through them manually. I hope that I’ll be able to figure out how to do that.īut before that they said that I needed to, "Kindly remember, the delist request should be done only after confirming that your account is clean. “submit a request to re-review your site with Google” by using Google Web Master Tools. They gave me instructions on what to do next. I didn’t know whether it was a good idea or not to post the full name of the malicious files. ![]() There were 4 files altogether, 3 ended with php, and one with phtml. They said, "We have run a malware scan in your account and removed the infected files. I contacted my hosting service this morning. Then yesterday, a friend visited my web site and found that Google had posted a red “defective site ahead” banner which blocked my web site from opening. ![]() I uploaded my updated web site and then everything was back to normal. They supplied me with a new upload password and deleted the malicious files. The next day my hosting service contacted me with news that some malicious files had been added to my site. A few months ago someone who visited my Sparkle web site sent me an email and warned me that there seemed to be some phishing material added to it.
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